TERMS & CONDITIONS.

THE FINE PRINT

A non-refundable 50% deposit is required at time of booking. The remaining 50% must be paid 14 days prior to the event date. In the case of cancellation within 14 days of event date, full payment is required to cover any loss of revenue.

Outside of the 14 days a $500 cancellation fee applies on top of the non refundable deposit. We will allow one date change for the event free of charge, if we are able to accommodate the proposed date. If the event is then canceled the cancellation policy applies.

We will do what we can to accommodate any changes and do our best to ensure your event goes ahead as to plan.

All quotes and menu proposals offered are GST exclusive and GST will be added at the time of invoice.

Any events impacted due to the governments COVID-19 Traffic light framework will be accommodated for and the date changed up to two times as needed with no charge. If changed for a third time there will be a $500 fee. If you choose to withdraw your event the cancellation policy applies.

Final attendance numbers are required 14 days prior to the event. Please note that this number will form the basis for final charging and packages. All costs must be paid upon confirmation of final numbers. Once payment has been processed, no refunds will be offered should your numbers decrease, or you experience no-shows on the evening.

Should payment not be received 14 days prior to the event Cote reserves the right to cancel the event with no deposit refund.

Any additional requirements or added catering other than what was quoted must be confirmed within 14 days prior to the event and this may incur an extra charge. It is the responsibility of the host to ensure the venue and all equipment, supplies, amenities are available and organised in time for the event, this is not the responsibility of Cote.

 

TERMS & CONDITIONS

The quoted catering price is subject to change with any rise in food costs and or availabilities - costs will be finalised on your final invoice.

Travel costs are subject to change with any price increases. Currently it is based on the current petrol price of $2.71 P/L.

Travel time is also to be calculated and based on a per km rate, this will be added to your final invoice.

All hired items are an estimate and prices will be updated closer to your event date to cover any price increases from our supplier, the final cost will be reflected on your final invoice.

By accepting our quote you agree to the menu options / any additional changes moving forward will be charged for to cover administration and time.

Options can be revised / Final menu needs to be confirmed 3 months prior to event.

No Wedding tastings are available during peak season October-April.

Tastings are not available for weddings under 50 pax. Tastings can be arranged on request of application and will incur a fee.

An administration / consultation and coordination fee will apply to weddings and larger events to cover administration hours spent on planning and communication.

Dietaries will be accommodated for but any high allergies we cannot guarantee there will not be any cross contamination as usually we are in a makeshift kitchen on site where resources can be limited, we suggest if any of your guests have severe allergies they bring their own food.

Additional charges will apply for wet weather / poor working environments and conditions. Extra cleaning fees will apply post event for clean up and pack down.

Additional charges may apply for extra staff / service hours post event:

  • If staff were required to stay longer than the quoted amount and any additional costs to cover any additional expenses accrued during your event process will be sent.

Additional charges for any damages or breakages or extra cleaning will be invoiced post event.

EQUIPMENT

Cotê proudly present all of their food on handcrafted ceramics to eliminate all need for unnecessary waste. Displaying their conscious efforts to care for the environment simultaneously proves efficient for showcasing the beautiful food.

A range of equipment and crockery is supplied. However, depending on the scale of the event there may be a fee to hire excess for some items.

 

CUSTOMISATION

Côte understands that every event is unique. Customisable menus and full bespoke creations are on offer to ensure the experience is personalised. If you have an idea, let Côte bring it to life.